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- We ship throughout Chile with Chilexpress; your purchase takes between 3 to 4 days to arrive but we do everything we can to surprise you and make it arrive earlier!.
- It is important that in the day that your package arrives, there is someone to receive it (there is no defined schedule for the delivery) or Chilexpress will give us back your delivery and we will have to indicate again the delivery with the associated costs.
- If your city does not appear on the shipping list, get in touch with us to solve it.
- When you make your purchase, we will send you an email with the shipping number assigned by Chilexpress so you can confirm your delivery and we also attach your ticket.
- If you have any inconvenient write to us through email@example.com and we will contact you to solve it.
- In Santos y Diablitos you have 3 months to change any clothing, which begins from the date your ticket is given or exchange ticket. - You can only change any clothing by presenting your ticket or exchange ticket.
- The clothing must be in perfect conditions, without any use and with all the labels.
For any changes you want to do if you bought clothes in our online shop you need to follow this procedure :
- Write to us through firstname.lastname@example.org to coordinate the change.
- The clothing you want to change must be sent through Chilexpress to the direction that we indicate you. You pay this delivery.
- Once the delivery is received and confirmed it is in perfect conditions, we will send you the new clothing with the direction that you indicate. We pay this delivery.
- Important: we do not receive washed or used products.
For any change of clothing bought in the store, you need to go to any of our stores with your ticket or exchange ticket to realize this process. You have 3 months to change any clothing since the day we give you a ticket.
Our stores in Santiago are in :
- Drugstore local 6 Providencia (Avda. Providencia 2124) fono: +56222345687.
- Pueblo del inlgés local 63 Vitacura (Avda Manquehue Norte 1695) fono: +56222194544.